Frequently Asked Questions (FAQ)

What is included in my order?

Each package includes:

  • 1 × Plush USB Warming Belt
  • 1 × 1.5m USB Extension Cable

Please note that a power bank or adapter is not included.

How do I clean the warming belt?

Always disconnect the USB power before cleaning. Follow the care instructions, and do not reconnect the power until the product is completely dry.

How many heat settings does the warming belt have?

The warming belt features 3 temperature settings: 45°C, 55°C, and 65°C, so you can choose your preferred level of warmth.

Can I use it for both my hands and waist?

Yes! Its 2-in-1 design lets you warm your hands or wrap it around your waist for cozy comfort during chilly days.

How do I power the warming belt?

Simply connect the USB cable to a compatible 5V/2A power bank or adapter.

Only use a 5V/2A power source. Higher-powered power banks or adapters are not supported. 

How fast can I get my purchase?

Orders are processed within 1–3 business days. Estimated delivery is 7–15 business days for the US and Canada, and 10–20 business days for Australia and the UK. Delivery times may vary due to customs, holidays, weather, or other unforeseen delays. Tracking information will be provided once your order ships, when available.